FAQ & Policies
Helpful information about ordering and buying books from Marco & Ashley Books.
Returns
Contact us before sending a book back so we can confirm the return instructions. Returned books should be protected in transit and arrive in the same condition in which they were received.
Refunds
Eligible refunds are reviewed after the returned item is received and inspected. Approved refunds are sent to the original payment method; processing time may vary by payment provider.
Shipping
Available delivery services, estimated timing, and charges are displayed during checkout. Tracking is provided when it is available for the selected service.
Handling
Books are inspected and securely packed before dispatch. Collectible and delicate editions receive additional protective packaging where appropriate.
Book Condition
Our condition labels are New, Excellent, Good, Fair, and Acceptable. Listings may include additional notes about jackets, markings, inscriptions, wear, or other edition-specific details.
